Privacy Policy (GDPR)

Data Controller: AnAppli – Samira BEN DAOUD
SIRET: 933 500 829
Email: contact@anappli.fr

1. Data Collected

The website collects the information necessary to create personalized videos:

• Child’s first name and age
• Wishes, anecdotes, hobbies…
• Date and time of the scheduled call
• Parent’s email address and phone number
• Payment data (processed exclusively by Stripe)

2. Purpose of Data Collection

The collected data is used to:

• Fulfill orders (video creation, phone call…)
• Send confirmation and delivery emails
• Provide customer support

3. Legal Basis

• Contract performance (processing orders)
• Consent (form submission)
• Legitimate interest (security, technical logs)

4. Data Sharing

We only share the data necessary for service delivery with:

• Stripe (secure payment processing)
• HeyGen or other AI services (video generation)
• Twilio / telecom operators (magical calls)
• O2Switch (secure hosting)

5. Data Retention Period

Data is retained for the following durations:

• 3 years for customer data
• 13 months for technical logs

6. Your Rights

In accordance with GDPR, you may request:

• Access to your data
• Correction
• Deletion
• Objection
• Data portability

Contact: contact@anappli.fr

7. Cookies

The website uses only technical and analytical cookies.

8. Security

Data is stored on secure O2Switch servers. Payments are processed through Stripe, which is PCI-DSS compliant.