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Terms of Sale (CGV)

Website: LePapaNoel.eu
Published by: AnAppli – Samira BEN DAOUD
SIRET: 933 500 829
Email: contact@anappli.fr
Hosting: O2Switch (o2switch.fr)

1. Purpose

These terms define the sales conditions for personalized Santa Claus videos and magical phone calls offered by the website LePapaNoel.eu.

2. Products

The website offers:

3. Orders

Submitting an order implies full acceptance of these Terms of Sale. The buyer agrees to provide accurate and truthful information.

4. Prices and Payment

Prices are indicated in euros, all taxes included. Payments are processed securely via Stripe. No credit card information is stored on the website.

5. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to personalized digital content that is created and delivered immediately. By validating the order, the customer expressly waives their right of withdrawal.

6. Delivery

The video is sent by email once generated. Average delivery times range from 15 minutes to 2 hours depending on workload and the selected offer. Santa Claus calls are made at the date and time chosen during the order process.

7. Liability

LePapaNoel.eu cannot be held responsible for delays caused by incorrect information provided by the customer, full inboxes, or malfunctions of third-party services (AI, telephony, etc.).

8. Personal Data

The collected data is used exclusively to fulfill the order. It is never sold to third parties. See the Privacy Policy for more details.

9. Intellectual Property

All generated videos remain the property of the end user. However, the website’s concept, content, and graphical elements remain the property of AnAppli.

10. Customer Service

Contact: contact@lepapanoel.fr